Ontario eServices Program Updates

Ontario eServices Program Updates

The Ontario eServices Program (funded by Ontario Health) is currently working with Ontario Health to develop and ensure a more sustainable long-term provincial plan for eReferral that is in alignment with the provincial 'Patients Before Paperwork' strategy. The new process will support and accelerate implementation of eReferral and is part of a broader, clinically led, patient-centered system approach to improve how providers communicate across the health care system.

Ontario Health is undergoing a public procurement through a Request for Proposal for Vendor(s) of Record to provide eReferral Management Solution(s). As a result, the Ontario eServices Program has been directed to 'pause' onboarding any new eReferral Users (both Senders and Receivers) until the Request for Proposal process is complete and Ontario Health has given the direction to resume onboarding to eReferral.

The Ontario eServices Programs focus this fiscal year is on increasing active use and re-engagement, including increasing patient notifications (pt. emails included on referrals).